FAQ's - Dyut

FAQ's

Skincare and product details.

All Dyut products last up to 36 months unopened from the date of manufacture. All packaging also features the international open jar icon to indicate the shelf life of the product once opened.

Dyut products are formulated with 100% vegan ingredients: the entire range contains no animal by-products or derivatives.

Dyut has a very strict cruelty free policy. No products or ingredients are tested on animals. We do not test on animals (except on consenting humans, of course!) and have been committed to cruelty free practices since we first launched. Our manufacturing and testing processes are completely free of animal testing and we only work with suppliers who do not test on animals.

All Dyut products comply with EU standards and are free from silicones, parabens, microplastics, mineral oils, formaldehyde, artificial colors.

Dyut Skincare does not use synthetic fragrances in its products. Our perfumes are 100% natural and comply with the strict standards of the European Union.

We are a company based and managed in the Netherlands. The Dyut line is produced in Italy and Greece.

While we strive to create safe and effective skin care products, allergic reactions are individual reactions and can occur with any skin care or cosmetic product. Our products may contain natural nut oils and butters. All product ingredients are well documented and can be checked before purchasing. If you know of any allergies, please check the ingredient lists in the product descriptions, discuss them with your doctor, and always do a patch test, perhaps on your hand or using a small amount of product.

The Dyut line is designed to be used by those with sensitive skin and is tested for these types of skin. Sofia, the founder of the brand, has very sensitive skin and has paid particular attention to this aspect during the development of the line.

Orders and Payment Details

We accept Visa, MasterCard and American Express through the website. You can also pay with PayPal and Afterpay.

Dyut products are sold exclusively on our online platform. However, if anything changes, we will inform all our customers.

If you want to change something in your order, please send an email to admin@dyut.eu with your order details and information about your request. If you write to us as quickly as possible, we will have a better chance of correcting your order before it ships.
If your order has already been shipped, unfortunately we cannot help you. For more information, please see the returns or refunds section of the FAQ.

When you try to purchase it, you will be notified when it is out of stock and, if you are subscribed to the email list, we will let you know when it becomes available again!

If you log in to your account to make a purchase, your order status and tracking number will be tracked in your account profile. Simply log in and select View Order History. We'll also send you an email to let you know when your order has shipped and is on its way.

Shipping and Refunds

Absolutely! Dyut products make a great gift! Make sure you enter the correct shipping information for the person you are sending the gift to during the checkout process.

We currently offer shipping to all European Union countries.

Unfortunately, we cannot accept split shipments. If you wish to ship to multiple addresses, you may do so by creating separate orders, each with its own delivery address.

Find out our refund policy here.

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